By focusing on these dimensions of service quality, Tim Hortons can improve their customer service and satisfaction, leading to increased loyalty and business success.
To improve customer service and satisfaction, Tim Hortons can focus on the 5 Dimensions of Service Quality:
1. Tangibles: Tim Hortons can improve the physical appearance of their stores, such as the cleanliness and comfort of seating areas. They can also ensure that their equipment is up-to-date and in good working condition.
2. Reliability: Tim Hortons can strive to consistently deliver high-quality products and services, as well as meeting or exceeding customer expectations. They can also ensure that orders are accurate and timely.
3. Assurance: Tim Hortons can provide training for their employees to enhance their knowledge and skills, as well as instilling confidence and trust in customers. They can also be transparent about their product ingredients and nutritional information.
4. Responsiveness: Tim Hortons can respond promptly and appropriately to customer inquiries and concerns, as well as being proactive in addressing potential issues. They can also gather feedback from customers to improve their services.
5. Empathy: Tim Hortons can show empathy towards their customers, by understanding their needs and providing personalized service. They can also create a welcoming atmosphere and treat customers with respect and kindness.
By focusing on these dimensions of service quality, Tim Hortons can improve their customer service and satisfaction, leading to increased loyalty and business success.
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. ray cortez rented a 16-foot truck to move into his new
apartment. he rented the truck for 2 days at a cost of
$37.50 per day plus $0.79 per mile. the collision waiver cost
$20.00. gasoline cost $74.60. ray drove 220 miles. what was
his cost per mile?
HELP ME PLEASE
DIRECTIONS: Tell whether each is climate or weather.
1. It has not rained this month.
2. Typically, the rainfall in June is less than 1 inch.
3. The sky looks cloudy.
4. The temperature around glaciers over a period of years.
5. The yearly rainfall in the rainforest is between 50-260 inches.
6. This week's high temperature is 70°.
7. Tomorrow it will be cold and rainy.
8. It usually snows every year in January.
9. Texas is known for hot and humid weather.
10. This weekend is supposed to be sunny.
TYSM
Answer:
1. climate
2. weather
3. weather
4. climate
5.climate
6.weather
7.weather
8. climate
9. climate
10. weather
Explanation:
hope this helps
Answer:
1) weather
2) weather
3) weather
4) climate
5) climate
6) weather (i think)
7) weather
8) climate ...
9) climate
Explanation:
is it true that the person who developed rc cola was intending to create a cheaper version of coke since coca-cola wouldn't give him a discount?
Yes, it is true that the person who developed RC Cola was intending to create a cheaper version of Coke since Coca-Cola would not give him a discount. This information is based on historical accounts and has been widely reported in various sources.
In the early 20th century, a pharmacist named Claud A. Hatcher from Columbus, Georgia, was running a small family business that sold beverages.
At that time, Coca-Cola was the most popular soft drink brand in America, and Hatcher wanted to create a rival product that would be just as appealing to customers but cheaper to produce and sell.
Hatcher spent several years experimenting with different flavors and formulas until he came up with the right combination of ingredients that tasted similar to Coke but had a distinct flavor and aroma of its own.
He named his new product Royal Crown Cola, or RC Cola for short, and began selling it in local stores and soda fountains.
The popularity of RC Cola grew quickly, and soon it became one of the most widely recognized brands of soft drinks in America. Today, RC Cola is still sold in many countries around the world, and it remains a favorite beverage for millions of people.
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To _____ is to modify or improve upon code.
propriate
tweak
kernel
debug
optimistic people view challenges as opportunities to influence decisions.
Answer:true
Explanation:true
How far can I cut my hair to get 3.5 inches if its 1,000 inches long??????
Note that you must subtract, 996.5 Inches from 1000 inches to get to 3.5 inches.
What is Subtraction?Subtraction is a basic arithmetic operation that involves finding the difference between two numbers by taking away one number from another.
In this case, you want to remove 3.5 inches form 1000 inches. That is:
How far you can I cut your hair to get 3.5 inches = 1,000 - 3.5
= 996.5 Inches
This concept may easily be applied to construction where you want to get to a certain depth.
Thus, you must subtract, 996.5 Inches from 1000 inches to get to 3.5 inches.
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Required Materials Konrad, A & Birbrager, L (2020). Gusto 54. Creating a Culture of Ownership and Accountability Ivey Publishing Instructions 1. Thoroughly read the case. It is recommended that you read 2-3 times. 2. Prepare a 5 page report (12 point font, double spaced not including the title page or reference page), that addresses the following questions: • As of January 2020, what is Gusto 54's competitive advantage? if COVID-19 had never happened, would you have believed that the group would be able to maintain this advantage? Why or why not? • How would you define Gusto 5a's culture as of January 2020? Does your definition vary throughout the case? • What role does values, attitudds, and diversity play at Gusto 54? Do you consider the values attitudes, and diversity to be a strength or weakness at Gusto 54? • Do you agree or disagree with the steps that Gusto 54 took to build its people first culture? Why or why not? What are the key challenges facing Gusto 54 in January 2020 (before awareness of the upcoming COVID-19 pandemic)?
• If COVID-19 had never happened, which challenge would have been Gusto 54's largest barrier to continued growth? How would you suggest the group tackle this challenge?
Gusto 54 maintained its people-first culture effectively before COVID-19.
How did Gusto 54 maintain its people-first culture before COVID-19?Gusto 54's competitive advantage in January 2020 stemmed from its people-first culture, which was deeply embedded in the organization's values, attitudes, and diversity. The company prioritized fostering a sense of ownership and accountability among its employees, creating an environment where individuals felt empowered to contribute and take responsibility for their work. This culture allowed Gusto 54 to cultivate a strong sense of unity and collaboration, leading to enhanced performance and customer satisfaction.
Regarding the steps taken to build the people-first culture, agreement or disagreement depends on individual perspectives. However, Gusto 54's approach appears to have been effective in creating a positive work environment. The company's emphasis on communication, trust, and employee well-being fostered a sense of loyalty and commitment among the workforce.
In January 2020, before the awareness of the COVID-19 pandemic, Gusto 54 faced several key challenges. These challenges included managing growth, maintaining the people-first culture amid expansion, and aligning the company's values with its strategic goals. However, if COVID-19 had never happened, the largest barrier to continued growth for Gusto 54 would likely have been the need to scale while preserving its unique culture and maintaining employee engagement.
To tackle this challenge, Gusto 54 could have focused on implementing effective communication channels and mechanisms to ensure that the company's values and culture were consistently reinforced across all levels. Additionally, investing in employee development programs, leadership training, and ongoing feedback mechanisms could have further solidified the people-first culture and supported continued growth.
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Differentiate between the classifications of products. Which of
the following is an example of a specialty good or service?
Different classifications of products are classified as convenience goods, shopping goods, specialty goods and unsought goods. An example of a specialty good or service is a luxury car.
What's Specialty goodsSpecialty goods are those which have unique characteristics or brand identification, rather than a particular function or composition.
Specialty goods or services are unique or have a brand identification, rather than a particular function or composition. They are generally high in price and of high quality, with many options available. Luxury cars, high-end fashion items, and unique jewelry are examples of specialty products.
Your question is incomplete but most probably your full question was:
Differentiate between the classifications of products. Which of the following is an example of a specialty good or service?
Busluxury carPublic serviceFoodLearn more about specialty good at
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Explain how growing personal income is related to economic conditions.
Answer:
see below
Explanation:
Personal income is the total earning an individual gets from wages, investments, bonuses, dividends, profits, or other ventures. It is the sum of a household income. Personal income is calculated per period, usually one year.
Economic conditions refer to the prevailing state of a country or region's economy. Economic conditions are ever-changing and are influenced by business cycles of expansions and contraction, government fiscal and monetary policies, macroeconomic factors, and global factors. Governments and investor use indicators to tell the state of the economy
Economic conditions impact people's and business income. Government policies and global economics influence the level of economic activities. The expansion period has increased economic activities are leading to increased incomes. At contraction, business activities decline, resulting in reduced income.
An innovative business idea that no one has never had
An innovative business idea that no one has never had is Offering virtual assistance to other businesses.
What is innovative business idea ?innovative business idea can be described as an idea in business that cn be developed so that it can be a way to earn a living by providing the services or the goods to the consumer.
It should be noted that this innovation can be the one that no one has ever done or the modification of the one that has been in exisitence, however providing the virtual assistance serves as one of the innovation in business that can ring profit.
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Complete question:
State An innovative business idea that no one has never had
discriminatory practices by a real estate licensee is disallowed by
Discriminatory practices by a real estate licensee are disallowed by various laws and regulations that promote fair and equal treatment in the housing market. The primary legislation that prohibits discrimination in real estate transactions is the Fair Housing Act (FHA).
Enacted in 1968, the FHA aims to eliminate discrimination based on race, color, religion, sex, national origin, disability, and familial status. Real estate licensees must adhere to the FHA and other related laws to ensure that all individuals have an equal opportunity to access housing without being subject to discriminatory practices. These practices may include refusing to sell or rent, setting different terms or conditions, providing false information, or engaging in any other actions that would treat prospective buyers or renters unfairly based on their protected class.
Additionally, state and local laws may also prohibit discrimination in real estate transactions. Real estate licensees should be knowledgeable about these laws and their responsibilities to avoid engaging in any discriminatory practices. Failure to comply with these regulations may result in severe penalties, including fines, suspension, or revocation of the licensee's real estate license.
In summary, discriminatory practices by a real estate licensee are disallowed by the Fair Housing Act and other federal, state, and local laws. It is essential for real estate professionals to familiarize themselves with these regulations and follow them diligently to ensure equal access to housing for all individuals, regardless of their protected class.
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Grayson really wants to get an a on his upcoming math test but he hates studying. He decides to set a goal for himself to study for 20 minutes every night this week and preparation for the quiz Friday.What kind of goal Grayson set for himself?
Answer: short term goal
Explanation:
A short-term goal is a goal that an economic agent such as an individual or a fitm wants to achieve or accomplish soon. Short term goals are goal that one wants to achieve maybe today, in a week, in a month or even probably a year.
Since Grayson really wants to get an a on his upcoming math which is coming soon, the goal that he sets to study for twenty minutes every night is referred to as a short term goal.
A 10-year corporate bond has a 6 percent coupon, a call premium of $60, and a first call date in year 4. Market interest rates are 6.5 percent and are expected to rise for an extended period. If you plan to hold the bond, which yield should you most consider before buying the bond
Answer:
YTC = 8.3%
Explanation:
you should calculate the yield to call (YTC)
YTC = {coupon + [(call value - market value)/n]} / [(call value + market value)/2]
but we first need to calculate the market value:
PV of face value = $1,000 / (1 + 6.5%)¹⁰ = $532.73
PV of coupons = $60 x 7.18883 (PV annuity factor, 6.5%, 10 periods) = $431.33
market price = $532.73 + $431.33 = $964.06
YTC = {60 + [(1,060 - 964.06)/4]} / [(1,060 + 964.06)/2] = 83.985 / 1,012.03 = 8.3%
For the first part of this activity, you will be given a hypothetical monthly income, a list of your basic monthly bills, and a brief description of your living situation and daily life.Based on that information, you will create a monthly budget and financial plan that allows you to pay all of the necessary bills while also having enough money left over to live for the month.
You currently work as an elementary school teacher.
Your annual salary is $45,000
You bring home a weekly paycheck and your total monthly income, after taxes, is $2,850.00
You live alone in an apartment with the following bills:
Monthly rent: $1,000
Electric Bill: $82
Gas and Water: $44
Internet: $75
Other monthly bills include:
Cell Phone: $85
Student Loan: $200
Car Insurance: $130
Gym Membership: $20
Other details and expenses:
You live a pretty simple life. You are single and enjoy going out to dinner with friends once or twice a month.
You enjoy eating healthily and generally spend a good portion of your income on purchasing organic food. You like to grocery shop weekly and, on average, spend $100 per week.
You have a dog and he is due for a monthly check-up this month. You estimate this will cost around $150, but you have not scheduled the appointment yet.
You are relatively healthy and rarely visit the doctor, but you do have asthma that requires monthly inhalers. These are not covered by insurance and cost you $110 per month.
You love treating yourself to a movie. A movie ticket costs $10.
There is a concert that your friends have asked you to attend this month. Tickets are $250.
You opened a savings account several months ago and set a goal to deposit $200 into it each month.
Your Mom’s birthday is this month and you want to send her flowers. It will cost $75 to send her a beautiful bouquet.
The service light recently came on in your car. You have been avoiding taking it to the shop because you anticipate that it will cost anywhere from $150-$300. But if your car breaks down, you will not be able to get to work.
3750 take home monthly pay
if you have a salary that is the value for the whole year. Divide by 12 for each month to get the monthly take home gross pay.
45000/12 = 3750
Which is an example of an anticipatory breach?
A. A moving company delivers a person's furniture and belongings with some scratches and damages.
B. A painter uses a dark blue color instead of the light blue color the client requested to paint the client's bathroom.
C. A saleswoman sells a customer a kitchenware set but does not include the free steak knives that were promised.
D. A construction company determines it will not finish building a townhouse by the scheduled completion date.
Answer:
D. A construction company determines it will not finish building a townhouse by the scheduled completion date.
Explanation:
An anticipatory breach is when a party knows its not going to complete or be able to finish the works it needs to do by the terms mentioned in the contract.
Keaston is considering a job in the event sector. He enjoys working with a team and setting up/tearing down of equipment and furniture. He is a multi-tasker and also enjoys helping solve difficult problems and handling large-scale emergencies. He doesn't really like finding event locations or vendors. Which role should he consider and why?
Question 2 options:
An event planner, because he would be good at connecting clients and venues
An event planner, because he could create a detailed list of event invitations
An event manager, because he could work independently without a team
an event manager, because he could help oversee the setting up and breaking down of an event.
Answer: An event manager, because he could help oversee the setting up and breaking down of an event
Explanation: Keaston should choose this position because it allows him to work in teams. He would be utilizing his multi-tasking by overseeing the setting up/tearing down. When a problem arises, he will work efficiently to solve the problem. It states that he does not like finding the locations or vendors, therefore event planner is not for him because talking to clients, venues, and creating lists are not for him. He should not be a event manager because he does enjoy working in teams.
"Market Equilibrium" is...
A. The quantity where no more buyers want to buy stock
B. The price range where the quantity supplied equals the quantity demanded
C. What happens when there are the same number of buyers and sellers
D. Where the most trades are made
Answer: B
Explanation: Market equilibrium is when the quantity demanded and quantity supplied are equal
hope this helps good luck :))
How do professional sports and the economy interact?
Answer:
Research shows local economic growth has been generated from the presence of a professional sports team in multiple ways: the creation of new jobs, increased consumer spending, increased sales in certain market segments, and increased tax revenue. Other beneficial impacts caused by sport franchises are increased tourism from hosting large
Explanation:
the incidence of a tax falls more heavily on a. consumers than producers if demand is more inelastic than supply. b. producers than consumers if supply is more inelastic than demand. c. consumers than producers if supply is more elastic than demand. d. all of the above are correct.
The incidence of a tax falls more heavily on consumers than producers if supply is more elastic than demand. option C.
The phrase "tax incidence" (or "incidence of tax") is used in economics to describe how the tax burden is distributed across various stakeholders, such as buyers and sellers, producers and consumers. The relationship between supply and demand price elasticity and tax incidence is also possible. The tax burden is placed on the purchasers when supply is more elastic than demand. The cost of the tax will be borne by the producers if demand is more elastic than supply.
The allocation of the tax liabilities that the buyer and seller are responsible for paying is shown by the tax incidence. The degree to which each party contributes to meeting the obligation varies depending on the product or service in question's related price elasticity as well as how the product or service is currently impacted by supply and demand.
The tax incidence tells who will bear the cost of a new tax: consumers or producers. For instance, prescription medicine demand is comparatively inelastic. Its market will mostly stay unchanged despite cost increases.
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Two characteristics of an autocratic and democratic leadership style
Answer:
• You have a highly structured working environment.
• You dictate all the working methods and processes.
Explanation:
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Jackson invested $15,000 in a mutual fund. His sister invested 20% more money than he did. How much money did jackson's sister invest? enter the answer in the box.
Answer:30
Explanation:
how is opening a 2nd store a good method of research and will will it help the business?
Answer:
opening a second store is a good method of business because people will think, "oh this is a successful business because they have more than one locations." It will help the business by bringing in more customers.
Explanation:
variable cost divided by quantity produced is a. average total cost. b. marginal cost. c. profit. d. none of the above is correct.
None of the examples above are accurate when the variable cost is divided by the quantity produced. The right response in this case is option D.
The variable cost is divided by the volume generated to get the average variable cost. The average variable cost of the total product is the variable cost per unit.
AVC is calculated by dividing variable costs at a certain total product level by that total product. This calculation yields the cost per unit of production. AVC informs the business about the production level's potential profitability.
A variable cost is one that changes depending on how much is produced or sold by the company. Variable costs rise or fall in relation to a company's output or sales volume. They increase as production increases and diminish as production decreases.
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Levi has always wanted to be a lawyer, but the top career cluster for him, according to his personal assessment, is the Arts, A/V Technology, and Communications cluster. What would be a mistake for Levi after taking the personal assessment? giving up on being a lawyer researching the Arts, A/V Technology, and Communications career cluster talking about the test with a school counselor researching the Law career cluster
Answer:
A) Giving up on being a lawyer
Explanation:
Just because some test told Levi he was good at the Arts, A/V Technology and communications cluster. Doesn't mean it he has to give up on his goal.
Answer:
A. giving up on being a lawyer
Explanation:
Edge 2021
according to us gaas, when the auditor of the group financial statements is assuming responsibility for the work of component auditors, for components that are not significant components, the group engagement team should perform
According to US GAAS, when the auditor of the group financial statements is assuming responsibility for the work of component auditors for components that are not significant components, the group engagement team should perform the following steps: Evaluate the component auditors' professional competence and independence.
What are the steps performed by auditors team?The steps which the group engagement team should perform include:
Evaluate the component auditors' professional competence and independence.
Communicate with component auditors to establish a clear understanding of their responsibilities and expectations. Review the audit plans and programs prepared by component auditors to ensure that they adequately address the risks associated with the components.
Review the work performed by component auditors, including key audit documentation, to assess the quality and sufficiency of the audit evidence obtained. Evaluate the impact of the component auditors' work on the overall conclusions of the group financial statements and the group audit opinion.
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CAREER (need help need to be %100 right)
Any activity that leaves you feeling weaker after you do it is a ___?
A) talents
B) strength
C) interest
D) weakness
Practicing and hard work builds your talents into ___?
A) strengths
B) weaknesses
C) motivation
D) passion
Answer:
D) weakness
A) strengths
Explanation:
Perpetual Project has an initial cost of $10 million and
generates perpetuity of inflows of $2 million per year (first
inflow is one year from now). What is Perpetual Project’s IRR? (The
answer prov
The Internal Rate of Return (IRR) for the Perpetual Project with an initial cost of $10 million and perpetuity inflows of $2 million per year is 20%.
To calculate the Internal Rate of Return (IRR) for the Perpetual Project, we need to find the discount rate that makes the net present value (NPV) of the project equal to zero. The IRR represents the discount rate at which the present value of cash inflows equals the initial cost of the project.
In this case, the project has an initial cost of $10 million and generates perpetual inflows of $2 million per year, starting one year from now. We can represent these cash flows as follows:
Year 1: $2 million
Year 2: $2 millionYear 3: $2 million
...
To calculate the IRR, we set up the following equation:
$10 million = ($2 million / (1 + IRR)^1) + ($2 million / (1 + IRR)^2) + ($2 million / (1 + IRR)^3) + ...
Simplifying the equation, we get:
$10 million = ($2 million / (1 + IRR)) + ($2 million / (1 + IRR)^2) + ($2 million / (1 + IRR)^3) + ...
To solve for IRR, we can use numerical methods such as trial and error or use financial software or calculators that have built-in IRR functions. Solving the equation, we find that the IRR for the Perpetual Project is 20%.
The IRR represents the rate of return that the project is expected to generate. In this case, an IRR of 20% indicates that the project is expected to provide a return of 20% on the initial investment of $10 million.
In conclusion, the IRR for the Perpetual Project with an initial cost of $10 million and perpetuity inflows of $2 million per year is 20%.
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Question 3 (25 Marks)
Project Scope Management includes the processes required to ensure that the project includes all the work required, and
only the work required, to complete the project successfully (Project Management Institute, 2017:129). While the project
objectives are set at the beginning of the project, it is important to ensure that all project stakeholders understand and agree
with the scope of work required and what is not required to achieve those objectives. Using relevant theory, discuss the
Harmon Hotel project scope. Thereafter design a work break down structure (WBS) for the project.
Project Scope Management is an essential component of project management that ensures that all required tasks are incorporated in the project, while avoiding any unnecessary ones.
This approach helps keep the project on track and within the allocated budget. One pertinent theory that can be utilized in the context of the Harmon Hotel project scope is the Work Breakdown Structure (WBS) theory.
The WBS is a systematic division of the entire scope of work that is required to be executed by the project team to accomplish the project objectives and produce the essential deliverables (Project Management Institute, 2017:129).
To develop a Work Breakdown Structure (WBS) for the Harmon Hotel project, it is necessary to divide the project into smaller and more achievable tasks. The project scope involves constructing a hotel with 400 rooms, a restaurant, a bar, a spa, and a fitness center, as well as hiring and training staff and installing all necessary utilities.
For example:
1. Construction
1.1 Building construction
1.1.1 Foundation
1.1.2 Framing
1.1.3 Roofing
1.1.4 Exterior finishing
1.1.5 Interior finishing
1.2 Utilities installation
1.2.1 Plumbing
1.2.2 Electrical
1.2.3 HVAC
2. Staffing
2.1 Hiring
2.2 Training
3. Furnishing and equipment
3.1 Restaurant
3.2 Bar
3.3 Spa
3.4 Fitness center
Creating a Work Breakdown Structure (WBS) for the Harmon Hotel project scope allows for efficient management by breaking down the overall project into smaller, manageable tasks.
This ensures that all necessary work is included and that no unnecessary work is added, while also identifying task dependencies and aiding in developing a project schedule. Ultimately, utilizing the WBS is crucial in successfully managing the Harmon Hotel project scope.
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What is a feature of a product or service on which customers place a greater value than they do on similar offerings from competitors?
Competitive Advantage is a feature of a product or service on which customer place a greater value than they do on the similar products or services offering from competitors.
Competitive advantage allows companies to generate more sales as compared to its competitors. It involves factors which allows the production of better goods and services cheaper than the competition. Some very common attributes that induce competitive advantage includes branding, customer services, quality, distribution and cost.
It can be further broken down into:
Comparative advantage: This is based on the company's ability to create a product more efficiently than its rivals. Since most consumers choose the cheaper of two substitute products it creates greater profit margins, although this does not imply a better product rather a same value at a lower price.Differential advantage: This is when the product or service offered differs from its competitors' and is considered superior than the latter.You can learn more about competitive advantage at
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Which is true of payment history and it’s relation to credit reports
Your payment history shows creditors your reliability in paying what you owe, so if you have a bad payment history, then your credit report will show that.
I hope this helps! :)